a80app Privacy Policy
This policy explains how we collect, store, protect, and use the personal data you provide on the a80app platform.
Introduction and Purpose of This Policy
This Privacy Policy is a document that explains how we collect, access, store, protect, and use the personal data of players who access and use the a80app platform (https://a80app.mom).
We at a80app are committed to protecting your personal data with the utmost seriousness. By continuing to use this platform, you are considered to have accepted the terms of this policy. Those who have not yet accessed the platform before reading this policy are encouraged to read this document carefully.
This policy, together with a80app's Terms and Conditions and Responsible Gaming Policy, forms the legal framework governing use of this platform, and each document complements the others.
Information We Collect
Below are the categories of personal data we collect from players when they register an account and play on the a80app platform.
2.1 — Information You Provide Directly
- Name, contact details and date of birth provided at the time of account registration
- Payment information collected when processing electronic deposits and withdrawals
- Payment records provided when depositing via KBZPay, Wave Money, or AYA Pay
- Messages and communication records provided when contacting customer service
- Information shared when stating preferences about which rewards you want
2.2 — Automatically collected information
- IP address, browser type and device model
- Date/time of access and duration spent on the platform
- Gaming records — play time, games played and amounts wagered
- Usage data collected via cookies and web beacons
- Navigation path taken on the platform during a session
2.3 — Information received from third parties
We can receive referral data showing which player came through which referral link. This information is used solely to manage our referral program and will not be shared with third parties.
How we use the data we collect
a80app uses the personal information it collects only for the purposes listed below. It will not be used for any purpose outside of these.
- To create and verify a player's account
- To process deposit and withdrawal services
- To maintain player safety and responsible gaming
- To resolve customer service and technical issues
- To fulfil legal obligations
- To improve our platform services
- To send policy updates and service notifications
- To send promotions related to games you enjoy (if you opt in)
Data sharing with third parties
a80app will not sell players' personal information to third parties or rent it to any company. However, limited sharing may be necessary in the following cases in order for us to provide our services.
4.1 — Service providers
Payment processors, technical support providers and gaming platform providers have access only to the data that is necessary and limited to enabling us to deliver our services. These providers are contractually required to comply with our personal data protection standards.
4.2 — Legal requirements
We may disclose data to comply with a legal request. In such cases, we will make every effort to notify you in advance unless prohibited by law.
4.3 — Business transfers
In the event of a company merger, sale or business succession, personal information may be transferred to the successor entity. Players will be notified in advance in such situations, and the successor company will be required to comply with this policy.
Cookies and tracking technologies
The a80app platform uses cookie technology to improve the player experience and to analyse platform usage.
5.1 — Essential cookies
These cookies are required for the platform's core functions, including account login, payment security and session management. Blocking them will prevent the platform from working correctly.
5.2 — Analytics cookies
These cookies collect aggregated data on how players use the platform. We use that data to improve the platform.
5.3 — Cookie controls
You can choose to restrict cookies through your browser settings. Please note, however, that blocking essential cookies may cause certain platform features to stop working.
Data retention period
How long we retain a player's personal information depends on the purpose for which the data was collected.
- Active account — retained for as long as the player keeps the account open
- Payment records — financial records are retained for the period specified by law to meet legal obligations
- Gaming records — depends on the period required for dispute resolution and handling, and on legal requirements
- Customer service communications — retained until the matter is resolved, then kept for a short period after resolution
- After account closure — remaining data is deleted within the bounds of the law and is no longer retained
When the retention period ends, personal data is properly deleted or anonymised so it can no longer be identified.
Data Security Measures
a80app applies technical, administrative, and physical security measures to protect players' personal data from unauthorised access, accidental disclosure, and loss.
- Data transfers are protected with SSL (Secure Socket Layer) encryption technology
- The database is encrypted and access is restricted
- Player account logins are protected with two-factor authentication
- Payments are processed only through encrypted channels
- Staff who handle data have completed privacy training
- Servers are maintained in a controlled environment and regularly audited for integrity
We are honest that no cybersecurity measure can offer 100% guarantee. In the event of a data breach, we will act immediately, notify affected players, and handle the matter in accordance with applicable regulations.
Player Rights
Every player using the a80app platform has the following rights regarding their personal data.
8.1 — Right of Access
You can request to know what data we hold about you. We can provide a copy of the data we currently store.
8.2 — Right of Rectification
You can contact us to correct any inaccurate or incomplete data we hold about you. We will act as quickly as possible.
8.3 — Right to Erasure
When you decide to close your account, you can request deletion of remaining data after all legal obligations have been fulfilled. Only records required by law to be retained will be kept during that period.
8.4 — Right to Object
You can object to data processing carried out for marketing purposes or anonymous research. You can contact our Support team for this matter.
To exercise these rights, email us at [email protected] or contact the platform's 24/7 Live Chat.
Child Protection
a80app is a platform for players aged 21 and above only. No person under the age of 21 is permitted to access the platform.
If we become aware that a player is under 21, we will immediately suspend that player's account and delete the personal data collected. Any report related to this protection can be sent to [email protected].
Policy Changes
a80app reserves the right to update this Privacy Policy at any time. Any significant changes will be communicated to players in advance via a notice on the platform or direct communication.
Continued use of the platform after changes have taken effect will be considered acceptance of the updated policy. The date the policy was last updated is shown at the top of this page.
Contact and Complaint Handling
If you have any questions, requests, or complaints regarding this Privacy Policy, you can contact our customer service team.
- 24/7 Live Chat on the platform — immediate responses in Myanmar language
- Email: [email protected] — for complex matters in writing
We take privacy-related complaints seriously and work to resolve them. Every request is recorded, and we will communicate the steps we take and the outcome to you.